Legal
Delivery Policy
Last updated August 19, 2026
Everything NORYVE sells is digital. This page explains where orders arrive, how status works, and what to do if something looks delayed.
1. Digital delivery only
Every product sold by NORYVE is digital. Nothing is shipped, and no shipping address or courier is involved.
2. Where your order is delivered
Orders are delivered to the Digital Library in your account. Each item shows its product details, order reference, purchase date, status, and — once available — its fulfillment details.
3. Delivery timing
Many products may be delivered shortly after payment confirmation, while some orders may require additional processing. We do not guarantee a specific delivery time for any order.
4. Order statuses
Your Library uses three statuses:
- Available — fulfillment is accessible and can be revealed.
- Processing — delivery is not yet complete, so no fulfillment details are shown.
- Refunded — the order is no longer an active fulfillment.
5. Account access is required
Because delivery happens inside your Library, you need access to the account used for the purchase. Keep your sign-in details safe and reachable.
6. Region and platform are yours to verify
Delivery of a product does not confirm that it suits your platform, account region or hardware. Verifying the platform, activation region and requirements before purchase is your responsibility.
7. If delivery seems delayed
Refresh your Library and confirm you are signed in with the account used for the order. If the order still shows Processing longer than you expect, contact support with the order reference so we can look into it.
8. Failed or incomplete delivery
If an order cannot be fulfilled, we will tell you and handle the order under the Refund Policy.
9. Support
For any delivery question, contact contact@noryve.net and include your order reference.